Dog Training & Behaviour Terms & Condtions  

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1. To ensure the well-being and safety of all dogs and their owners and a positive class environment, please read and confirm you have understood and agreed the terms and conditions below:

2. Four Paws and Training Academy does not accept responsibility or liability in connection with any loss, personal injury, theft or injury to animals caused during the provision of training classes. We recommend that all dogs be insured.

3. Full payment (For all the sessions organised and needed) is required upon booking your first training session.

4. For One-to-One, Group Classes and Skills for Life Club sessions, please pay via BACS 

5. Four Paws and Training Academy must be informed as soon as possible if the dog has an infectious or contagious disease - in which case, it must not be brought to class.

6. The information handed out at class and on one to one sessions is intended to be informative and interesting, but is for general information only. We believe the contents to be true and accurate at the time of the class but can give no assurances or warranty in relation to specific situations and particular circumstances. As such, the contents should not be relied upon and professional advice be sought if relevant.

7. Four Paws and Training Academy will seek to ensure that the information published on its website is up-to-date and accurate. However, the information on the website does not constitute legal or professional advice. Four Paws and Training Academy cannot accept any liability for actions arising from its use. In addition, Four Paws and Training Academy cannot be held responsible for the contents of any pages referenced by an external link.

8. Information, eBooks, and videos are only for clients that have paid and been on our training sessions. They are not to be shared with anyone else.

9. Refunds

10. If a client has started a course and changed their mind, monies will not be refunded.

11. If there were circumstances of a dog becoming ill or having an injury (Veterinary evidence) there will be an option to move classes to a future date, or sessions that remain will only be refunded.

12. Please note - Consultation and prep time for each session will not be refunded. (One hour planning time and thirty minutes prep per session)

13. Skills for Life Dog Club

14. Payments for membership to the Skills for Life Dog Club, please organise a “Standing Order” for the 30th of every month to be payable to the above bank details. 

15. Skills for Life Dog Club Membership is over 50 weeks of the year.

16. If you wish to cancel your Skills for Life Dog Club membership, we would be grateful if you let Four Paws and Training Academy know before the 30th of the month.

17. If you were to take up membership with the Skills for Life Dog Club mid-month, a payment to fulfill the remainder of the month would be needed. A “Standing Order” would need to be set up for the next month's membership. 

18. When you are part of the Skills for Life Dog Club, any missed sessions by the client won’t be refunded or carried on.

19. Any missed sessions by Four Paws Training Academy will be refunded at the weekly rate, per session.  

20. Group Classes

21. To cancel a group, a week's notice before the starting date is to be given. Cancellation under a week before the start date will incur charges (As per no 10) unless the place can be filled.

22. Refunds for non-attendance in group sessions, will not be given.

23. All dogs must be fully vaccinated and wormed at regular intervals. Proof of vaccination will be required for all new dogs and puppies.

24. No bitches in season will be allowed to attend group classes.

25. If your dog proves unable to cope in a class environment, the outstanding class fees will be converted to an individual training session(s) to cover whatever problems have arisen.

26. Dogs must be kept on a lead at all times unless told otherwise.

27. Children are welcome to attend and sit away from the training area. All children must be supervised at all times and stay away from the dogs.

28. One-to-One Sessions

29. Please give more than 24 hours’ notice of canceling a one-to-one session, a replacement date will be given as soon as possible. If there's less than 24 hours’ notice is given, the session will not be refunded or replaced.

30. It is the handler's responsibility to clear up and dispose of any fouling, both outside and inside the training venue.